Here at Carbon Croft College, we’re committed to respecting your privacy.

This Privacy & Cookies Notice explains when and why we collect personal information about visitors to our website, how we use their information and what we do to protect it.

We may update this page from time to time so would encourage you to check it occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Privacy & Cookies Notice.

Any questions regarding our Privacy & Cookies Notice and approach to protecting your rights as a subscriber or website user should be sent by email to carboncollege@cropsinpots.org by writing to Carbon Croft College, Annexe 2, Davidson House, 57 Queen Charlotte Street, Leith EH6 7EY.

How do we collect information from you?

We obtain information about you when you use our website, sign up to receive our newsletter or if you participate in one of our courses or workshops.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, telephone number, IP address and information about what website pages are accessed and when.

How is your information used?

We may use your information to:

  • contact you about a course or workshop
  • contact you through our newsletter about our services;
  • seek your views or comments in relation to our services;

We review our retention periods for personal information on a regular basis and will hold your details on our systems for as long as is necessary to continue communicating with you, or until you opt-out of receiving communication from us.

Who has access to your information?

We will not sell your information to third parties or share your personal data for marketing purposes.

Third Party Service Providers working on our behalf: Third party service providers may be given access to your name and email address for the purposes of completing tasks on our behalf (for example to edit newsletter templates or access our content management system).

When we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own purposes. Please be reassured that we will not release your information to third parties and will never sell your information to external parties for marketing.

Third Party Product Providers we work in association with: When you subscribe to our newsletter mailing list, your details are stored in MailChimp. MailChimp operates on a secure data processing basis and will only use your data to send you emails when we action this request. If you have any questions regarding our mailing list, please contact us.

Your choices

You have a choice about whether or not you wish to receive information from us. We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent or are considered a supporter or partner, or you have been a participant in one or our courses or workshops. If you no longer wish to receive email communication about our services then you can unsubscribe at any point.

How you can access and update your information

The accuracy of your information is important to Croft Carbon College. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at carboncollege@cropsinpots.org or by writing to Carbon Croft College, Annexe 2, Davidson House, 57 Queen Charlotte Street, Leith EH6 7EY.

You have the right to ask for a copy of the information Croft Carbon College hold about you. We will provide this information to you electronically within a 30 day period.

You can find out more about your rights as a data subject at the Information Commissioner’s Office (ICO) website.

Use of cookies

Like many other websites, the Croft Carbon College website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to improve our website and deliver a better experience.

What are cookies?

A cookie is a small file placed on your device that allows websites to recognise that a user on an individual computer has previously visited the site. The cookies save some information about that user for when they access the site again in the future. By using and browsing the Croft Carbon College website, you consent to cookies being used in accordance with our Privacy & Cookies Policy. If you do not consent, you must turn off cookies or refrain from using the site.

What types of cookies do we use?

Performance cookies: These cookies collect anonymous information about users for the purpose of assessing the performance of a website. Common uses include well-known web analytics tools such as ‘Google Analytics’.

Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as logging into our LearnPress system or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Cookies used

Google Analytics
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LearnPress Cookies
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Controlling cookies

Switching off cookies may restrict your use of the website or affect the way in which it operates. If you are a visitor, you can opt-out of our performance cookies using our cookie opt-out feature. Most browsers allow you to turn off cookies. To do this, look at the ‘help’ menu on your browser. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org or www.aboutcookies.org.

Links to other websites

Our website may contain links to other websites. This Privacy & Cookies Notice applies only to our website and so we encourage you to read the privacy notices on the other websites you visit as we cannot be responsible for their practices even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the practices of the operators of that third party site and recommend that you check the Privacy & Cookies Notice of that third-party site.

Complaints

Under the GDPR (2018) you have the right to complain about the way we process your data. You can complain to us directly via carboncollege@cropsinpots.org and by marking your email for the attention of the Data Protection Officer. You are also welcome to provide us with feedback.

If you would like to take your complaint further, you are also able to complain directly to the ICO who will contact us on your behalf.

Review of this Privacy & Cookies Notice

We keep this Privacy & Cookies Notice under regular review. It was last updated on 20 July 2018.